File Under Complaints:
One of the funnier stories I’ve heard this week came to me last night via a friend and fellow Village resident who frequents BLT Burger often (she lives across the street). When the place opened, all the buzz centered around the outrageously priced $62 Japanese Kobe Burger. (remember, remember?) Yeah anyway, my friend is a big fan of the more sanely-priced American Kobe Burger ($16) and usually orders it whenever she visits. On this particular day, she was dining alone, sipping on a cup of coffee when the waitress came by to take her order. As she ordered the American Kobe Burger she pointed to it on the menu as well. The waitress nodded and walked away.
After my friend had finished her meal, which aside from being way too rare, tasted the same as usual. She was then presented with a $75 check. Obviously you’ve now put two and two together and figured out that she was accidentally served the $62 Japanese Kobe Burger. After arguing with the waitress that the words “Japanese” never came out of her mouth, she asked to speak to the manager. The manager’s response was essentially: “yeah…this really sucks.” You’re damn right it sucks…for you. Eventually, she got them to correct the bill, even though she probably was served the $62 burger by mistake. A very pissed off waitress threw the new check at her and walked away.
So I was thinking that this kind of thing must happen all the time here. And that the waitress should definitely have stopped to make absolutely certain that the Japanese burger was what she wanted. I mean, wouldn’t you? In what universe is it common for someone to order a $62 burger? Is that what the world is coming to?